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What Does Your Apology Say About You?

What Does Your Apology Say About You?

“A meaningful apology is one that communicates three R’s: regret, responsibility and remedy.” – Beverly Engel When you say that you’re sorry to another person whom you’ve wronged, or who believes you’ve wronged them, what does your apology say about you? Is that even important? Doesn’t the fact that you deliver ...

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The Language of Narcissists

The Language of Narcissists

Communicating with someone who has narcissistic personality disorder (NPD) can be confusing. Facial expressions don’t always match the situation and even what is communicated through words can feel irrelevant or crazy-making. Language is one of the key tools of manipulation for someone diagnosed with NPD. When two non-disordered people engage in ...

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